Privacy Policy for joaquin17.com
1. Introduction
At joaquin17.com, your privacy is our priority. We are fully committed to safeguarding your personal information and maintaining your trust in accordance with the highest privacy and data protection standards. We uphold a privacy-first approach to data processing and strive to handle all personal data in compliance with applicable privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of joaquin17.com, including individuals accessing our services and platforms via desktop, mobile, or other digital formats. For the purposes of applicable data protection laws, the data controller responsible for your personal data is joaquin17.com. Any questions or concerns can be directed to our support team at [email protected].
3. Categories of Personal Data Processed
We collect and process the following categories of personal data, either directly from individuals, automatically through their interactions with joaquin17.com, or through authorized third parties:
– Usage Data: Includes browser type and version, IP address, referring URLs, pages viewed, time and date of visits, session duration, and site interaction patterns.
– Account Data: Information you provide when registering for an account or purchasing from us, such as full name, billing and shipping addresses, email, and phone number.
– Profile Data: Insights derived from your use of the site, including product preferences, past purchases, account settings, and behavioral trends.
– Communication Data: Correspondence exchanges via email, contact forms, or support portals, including message content and communication history.
– Technical Data: Device-specific inputs such as operating system, device model, hardware specifications, browser settings, and system configurations.
– Transaction Data: Payment method (excluding full financial information such as card details), payment status, delivery addresses, order history, and invoicing records.
– Preference Data: Information related to newsletter subscriptions, consent to marketing, product alerts, communication preferences, and cookie choices.
4. Legal Bases for Processing
We process your personal data based on the following lawful grounds:
– Consent: When you explicitly agree to our use of certain data for specified purposes, such as marketing communications or non-essential cookies.
– Contractual Obligation: To provide products or services requested by you and to fulfill associated support, delivery, and billing obligations.
– Legitimate Interest: For business interests that are not overridden by your rights. These include fraud prevention, network security, product development, and website optimization.
– Legal Compliance: Where necessary to comply with regulatory obligations or enforce contractual or legal rights.
5. Your Rights
Under GDPR and CCPA, you have specific rights in relation to your personal data. Subject to verification and any lawful exemptions, you may:
– Access: Request a copy of personal data we hold about you.
– Rectification: Request correction of inaccurate or incomplete data.
– Erasure: Request deletion of your personal data, subject to lawful retention obligations.
– Restriction: Request the restriction of processing under certain conditions.
– Portability: Request transfer of your data to another service provider in a structured, commonly used, machine-readable format.
To exercise these rights, contact [email protected] with your request.
6. Security Measures
We enforce rigorous physical, technical, and organizational safeguards to protect personal data. These include:
– End-to-end encryption for data in transit.
– Access controls and permissions to minimize unnecessary data exposure.
– Regular data backups with secure storage.
– Internal staff training in privacy and cyber hygiene protocols.
Our systems are routinely tested to detect and mitigate vulnerabilities and respond swiftly to any potential incident.
7. International Transfers
Personal data transferred outside the European Economic Area (EEA) or California jurisdictions is safeguarded using adequate transfer mechanisms such as:
– Standard Contractual Clauses approved by the European Commission.
– Data localization policies and binding corporate rules where applicable.
We ensure that all international recipients provide an equivalent standard of data protection.
8. Data Retention
We retain personal data only for the duration needed to fulfill the purposes for which it was collected:
– Account Data: Up to 90 days after account closure or as required for legal obligations.
– Transaction Data: 7 years for tax and audit compliance.
– Usage and Technical Data: 26 months or as required for legitimate business intelligence.
– Communication Records: 2 years from last correspondence for quality assurance and support traceability.
9. Cookie Policy
joaquin17.com uses cookies and similar technologies to enhance user experience, improve digital performance, and analyze traffic trends.
– Essential Cookies: Required for secure site navigation, authentication, and session management.
– Functional Cookies: Enable enhanced features such as language preferences or stored carts.
– Analytics Cookies: Provide aggregated insights on site usage to help improve functionality (e.g., Google Analytics).
– Performance Cookies: Assist in monitoring server performance, loading speeds, and front-end efficiency.
10. Cookie Management and Compliance
We provide full transparency and control over cookies in accordance with GDPR and CCPA:
– Upon first visit, users are presented with a cookie consent banner enabling them to give, refuse, or manage consent.
– Users may revise cookie preferences at any time via our cookie settings interface.
– Opt-out capabilities are provided for analytics and third-party tracking.
11. Children’s Privacy
We do not knowingly collect Personal Data from children under the age of 13. If you are a parent or guardian and believe that your child has provided us data without your consent, please contact [email protected]. We will take appropriate measures to delete such data promptly.
12. Policy Updates and Notifications
We reserve the right to amend this Privacy Policy from time to time. When changes are made, users will be notified via prominent notice on joaquin17.com or via direct communication if necessary. Continued use of our website after updates constitutes acknowledgment of such changes.
13. Contact
For questions, concerns, or to exercise your privacy rights, please contact us at:
We are committed to full compliance with applicable data protection law and ensure all personal data is processed transparently, lawfully, and respectfully. Please reach out to [email protected] regarding any concerns about your privacy or our handling of your personal data.